Q: What exactly does website migration imply and what does it entail?
A: If your current web hosting provider can no longer measure up to the necessities of your web site, or if you undergo frequent network downtime, or if you are forced to wait for hours for the customer care staff to reply back to you, it may be smart to change your provider, i.e. to move all the files for your web sites together with your databases from your present provider to your new provider. At Geneva Web Hosting Services, we know that this can be hard and time–consuming. Because of this, we’ll perform all that for you for free!Our highly professional technical staff will transfer your web site content from your current provider to us. Our technicians have got a lot of experience with website migration and are able to handle everything – from a standard WordPress weblog or Joomla™–powered website, to an extremely elaborate, custom–built web application.
Q: Web site migration sounds like a lot of work. How long is it going to take?
A: There are lots of aspects to take into consideration – the overall number of files, the physical size of the database, the complexity of the web site itself and the present workload of our website migration professionals, etc. However, we do our very best to implement all website migrations within a 48–hour time window. Smaller–sized websites are transferred faster – typically in less than 24 hours.
Q: Do you need something from me before you start transferring my web site?
A: Yeah. We will require the name of the site that you want us to migrate. We will also require a means to access your present web hosting account so that we can get the content pertaining to your site.
Q: I give you access to delicate info. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my web site?
A: While we move your site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. As soon as the migration is over, we will make certain that everything is functioning properly and that the integrity of your data is not compromised before informing you that the transfer is over. After that, we will explain to you how to move the domain to your hosting account with us and how to change the DNS settings.
Q: Will my current hosting provider need to provide any info/assistance?
A: While we migrate your web content, your hosting provider won’t be aware of the transfer at all. We will not get in touch with them in any way.
Q: Which hosting platforms do you support?
A: We can migrate your website from any hosting provider or any Linux–based hosting platform on condition that we can access the Control Panel and there is FTP access available.The only websites that we can’t transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.