Extensive Online Documentation
Discover more about Online Documentation and why it really is beneficial to have a comprehensive documentation available all of the time.
A lot of users who begin using their very first hosting account, or change companies, typically have enquiries in regards to how specific procedures are performed or confront predicaments when setting up various things like emails, site settings, etc. Because of this, many providers have prepared documentation with standard questions and problems so as to help their customers receive information quickly and seamlessly. Consequently, the help desk staff members can devote more time to real issues that some customers may be encountering, since the solution for the minor things will be available on the web and customers can easily cope with them without contacting the client support staff. Having comprehensive documentation is rather important, particularly for new users without any previous experience, as the web hosting service entails loads of features and many people can become confused about what action to take. A good knowledge base can both help you perform the things that you wish and acquaint yourself with how the hosting service functions in general.
Extensive Online Documentation in Shared Hosting
If you have purchased your first shared hosting account through our company or have transferred your website over to us, you will become accustomed to our services and our custom-built Hepsia hosting Control Panel very quickly thanks to the fact that we have prepared a comprehensive web-based knowledge base where you can find all the info that you’ll ever need – both general info in regard to the web hosting service as a whole and more specific info about the separate features that you can use and the problems that you could confront. The articles are located in 2 places. The whole article collection can be accessed through the Help section of the Control Panel. You can find articles that are dedicated to the different functions in each and every Control Panel section too. You can get to know how to do de facto everything, from creating an .htaccess file to managing an electronic mailing list, and all the articles offer elaborate guides, so you’ll never get disoriented because of an ambiguous text. Needless to say, if you face a more specific problem and you are unable to find a solution in our knowledge base, you can get in touch with our client service team members 24x7.