A 99.9% Server Uptime
The main benefit of developing your very own shared hosting platform is that you don’t need to worry about compatibility – you design a specific set of software applications in such a way so as to be compatible with a specific set of hardware components. The final outcome is something much more stable and dependable, since there are much less potential chances of failure. We have built our cloud hosting platform atop time–tested hardware elements and a heavily customized version of Security–Enhanced Linux in an attempt to create an incredibly safe home for your own sites.
This is the reason why, with all our Linux shared hosting packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it is important that you also set up your own network infrastructure. That’s the reason why we built a custom–configured internal network in each one of our datacenter facilities. Based on world–class Juniper switches and routers, our internal network allows for lightning–fast data transfer rates and is completely redundant.
Because of this, you will enjoy a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe and in our data center in Australia, no matter which hosting package you have picked.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your hard–earned cash at stake, you can’t feel truly safe. This is exactly why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. If you don’t feel happy with our hosting service or in case you want to get a bit more powerful web hosting solution, such as a Linux VPS or even a Linux dedicated hosting – you’ll receive a full refund, without any concealed costs or reimbursement taxes.
24/7 Technical Support
When you own a web hosting firm, your tech support engineers are of prime importance. That is the reason why we’ve mindfully handpicked a very knowledgeable team of technicians, each with many years of experience behind his back. With their help, our company offers 24x7 support with each of our web hosting services.
And not just that, we offer a 1–hour response time guarantee. All customer support tickets are replied to in under 60 minutes and our average ticket response time is well under 20 minutes!