Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help staff is qualified to very quickly attend to all our Linux shared hosting customers’ concerns and advise demands. Through our ticket system, you’ll be able to share your issue and a support team member will likely go back to you in less than max an hour. Actually, practice shows that the usual solution time period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can write to us 24x7x365 with any issue you have got regarding Geneva Web Hosting Services’s offerings. We have now specialists working on daily basis to offer you guidance at any time needed. You can utilize the ticketing system or drop a message anytime, or you can pick up the phone or use the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need guidance while performing tasks within the Control Panel, you could always just click the Help key and find your question in the selection of articles that will pop up. We have as well turned much of the articles and reviews into instructional videos. The listing of training videos will load if you select the Videos key available in each section.