1 hour ticket response
Our team of tech support engineers is focused on providing quick answers to all your questions. We’ll examine your customer support ticket as soon as it’s been submitted and will reply with a solution to your problem within maximum sixty minutes after the helpdesk ticket submission. As a matter of fact, our average client support ticket response time is twenty minutes.
A First–Class Technical Support Service
Our support engineers possess substantial experience in the Linux shared hosting realm and are capable enough to offer a rapid answer to your problem. If, however, the issue at hand is not within the competency of a support engineer, the trouble ticket will be sent to a developer or sysadmin for further assistance.
An Easy–to–Navigate Help Section
To help you find a quick tip on how to use a specific feature, we have integrated a very user–friendly Help Center section in your Control Panel. You can browse through a rich selection of web hosting account management articles and website administration articles, take a gaze at the F.A.Q. repository or check out our instructional video tutorials.